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MiniPC.ca is now accepting world-wide orders. If you
have any questions about shipping please contact us
Shipping charges are always calculated during the checkout process. Orders that are completed before 1:00pm EST are usually shipped the same day if the items are in stock. Orders after 1:00pm are shipped the next business day. If your order will be delayed for more than 2 business days, we will notify you.
Shipping Times
We use Canada Post or UPS for most shipments. For very remote regions delivery time vary greatly.
Regular Parcels
may not be insured or tracked
Canada: 2-12 days
USA: 6-12 days
International: 4-6 weeks
Express Parcels
includes insurance and tracking
Canada: 1-3 days
USA: 3-5 days
International: 4-7 days
Priority Parcels
includes insurance and tracking
Canada: up to 1 day
USA: up to 2 days
International: up to 4 days
The Legal
Shipping Information
World-wide orders are now being accepted at MiniPC.ca. If you have any questions or concerns,
please contact us directly at store@MiniPC.ca.
All orders are shipped using only
reputable couriers (Canada Post, UPS, FedEx).
Some items shipped may come directly from the manufacturer or their
distributors, as a result, some orders may be split in multiple
packages.
No matter what method of shipping is
used, MiniPC.ca will supply you with Tracking Numbers once the
items have been shipped (if available).
The actual amount of the shipping is displayed at the time of
order, and that is the amount that will be billed.
Return
Policy
Every attempt is made to have a "common sense"
return policy. If you disagree with this policy, or you feel something is missing,
please contact us at store@MiniPC.ca
Before any returns will be accepted, you must contact us at
store@MiniPC.ca,
to request a Return Authorization Number.
Non-Returnable
Items
Software and consumables (digital media, ink cartridges,
etc) are not returnable.
Returning a
Defective Item
If an item ordered at MiniPC.ca is
defective, MiniPC.ca will accepted the return within 30 days
of the date the order was invoiced. MiniPC.ca may either
repair, replace, exchange or refund the item.
Returning a
Non-Defective Item
Any item, in saleable condition, may be
return to MiniPC.ca within 30 days of purchase, at the
customers expense. Non-defective returns may are subject to a 15%
restocking fee and are for in-store credit only.
All items
being returned must be 100% complete and must be in their original
packaging. All manuals, disks, digital media, blank warranty
cards and all other materials that came with the item must be
included in the original packaging, as provided by the manufacturer.
A return may be rejected or subject to a restocking fee if any any
items include in the original shipment are missing from the returned
package. Items returned that are damaged, altered, or improperly
packaged will be rejected. It is recommended that you insured
any return shipments. MiniPC.ca is not responsible for
damage caused during shipment. Return may be rejected for any
of the reasons below:
- Returned
item improperly packaged
- Standard
certification labels removed (UL listing, capacity, brand name,
UPC code)
- Serial number of returned item
does not match serial number of item purchased
- Item damaged, in the event that an item
was damaged during shipment, please contact your shipper. We
recommended that you purchase insurance for return shipments.
- Evidence of tampering (broken security
seals, etc.)
If you have any questions or concerns about our
return policy or if you are in disagreement with this policy, please
contact store@MiniPC.ca
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